Terms & Conditions

These terms and conditions govern your use of the website brandkraft.co and the services provided by Brandkraft Ltd, a company registered in England and Wales, trading as Brandkraft. Our registered office is at Lancashire Digital Technology Centre, Bancroft Road, Burnley, Lancashire, BB10 2TP.

By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services. These terms are governed by the laws of England and Wales.

Brandkraft Ltd provides on-demand digital services including, but not limited to: web design and development, ecommerce solutions, landing pages, SEO, growth marketing, email automation, AI automations, and creative branding. The specific scope of work for each client engagement is defined in a separate Statement of Work (SOW) or project brief agreed between the parties.

We reserve the right to decline any project or enquiry at our sole discretion, and to modify or discontinue any service offering at any time with reasonable notice.

Services are provided under one of the following arrangements, as agreed in writing:

All fees are quoted exclusive of VAT unless stated otherwise. VAT will be added at the prevailing UK rate where applicable. Payment terms are 14 days from invoice date unless otherwise agreed in writing. Overdue invoices may incur interest at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.

To enable us to deliver services effectively, you agree to:

• —Provide accurate, complete, and timely information, assets, and approvals as requested.
• —Ensure that any materials you provide (copy, images, logos, trademarks) do not infringe the rights of any third party.
• —Designate a primary contact who has authority to give instructions and sign off deliverables.
• —Respond to requests for feedback or approval within agreed timeframes. Delays caused by the client may affect delivery timelines and are not the responsibility of Brandkraft Ltd.
• —Keep your login credentials for the client dashboard secure and not share them with unauthorised persons.

Upon receipt of full payment for a project, Brandkraft Ltd assigns to the client all intellectual property rights in the final delivered work product specifically created for that project, except where stated otherwise in the SOW.

The following are expressly excluded from assignment and remain the property of Brandkraft Ltd:

• —Pre-existing tools, frameworks, libraries, methodologies, and code that we bring to the project.
• —Generic components, templates, or systems developed during the engagement that are not specific to the client.
• —Any third-party assets (stock photography, fonts, plugins) which are licensed separately.

Brandkraft Ltd reserves the right to display completed work in our portfolio, case studies, and marketing materials unless the client requests otherwise in writing prior to project commencement.

Both parties agree to keep confidential any non-public information received from the other party in connection with services, including but not limited to business strategy, pricing, client lists, technical systems, and project details. This obligation survives termination of the engagement for a period of 2 years.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law or regulation.

Either party may terminate a monthly retainer by providing 30 days' written notice. Notice must be given before the start of the next billing period to avoid that period being charged.

For project-based engagements, if the client cancels after work has commenced, Brandkraft Ltd reserves the right to charge for all work completed to the date of cancellation, plus a reasonable cancellation fee as set out in the SOW.

Brandkraft Ltd may terminate immediately and without liability if the client breaches these terms, fails to make payment, or engages in conduct we reasonably consider harmful to our business or personnel.

To the maximum extent permitted by law, Brandkraft Ltd's total aggregate liability to the client for any claim arising from or related to our services shall not exceed the total fees paid by the client in the 3 months immediately preceding the event giving rise to the claim.

Brandkraft Ltd shall not be liable for any indirect, consequential, incidental, or special loss or damage, including but not limited to loss of revenue, loss of profit, loss of data, or loss of business opportunity, whether arising in contract, tort, negligence, or otherwise.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Where we recommend, integrate, or build upon third-party platforms (including but not limited to Shopify, WordPress, Webflow, HubSpot, Make.com, or Supabase), the client acknowledges that those platforms have their own terms of service and pricing, which may change independently of Brandkraft Ltd. We are not responsible for any changes, outages, or discontinuation of third-party platforms.

You may use brandkraft.co for lawful purposes only. You must not use our website to:

• —Transmit any unsolicited or unauthorised advertising or promotional material.
• —Attempt to gain unauthorised access to any part of the website or its related systems.
• —Introduce viruses, trojans, or other malicious or technologically harmful material.
• —Scrape, crawl, or extract data from the website in a manner that disrupts our services.

We do not guarantee that the website will be uninterrupted or error-free. We reserve the right to suspend or withdraw access at any time without notice.

These terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

In the event of a dispute, both parties agree to attempt to resolve the matter in good faith through direct negotiation before commencing legal proceedings.

We may update these terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms. For active client engagements, material changes to terms will be communicated directly.

For any questions about these terms, please contact: